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Knowledgebase : Payment Process

After your payment has been submitted, you should receive a detailed order confirmation email. If you don't receive that email within a few minutes, please check your spam folder. Some email programs may misroute confirmation emails. We suggest marking ou...

The payment method cannot be changed once the order has been submitted. You can place a new order and select your preferred payment method again.

Never. Even if a transaction is suspicious, the funds will be returned to the sender.

"Payment in progress" and "Waiting for Approval" statuses mean we are in the process of collecting and processing your money. Generally, payment processing can take 2-3 business days. Holidays can result in an additional day or two for review. If you feel...

Please contact our billing department [https://www.napshelp.com] and they will assist you.

You can choose to pay in U.S. Dollars or Euros. Select the currency you want to pay with from the "Currency" drop-down menu in your shopping cart or on the product page.

You can either refund your money back or follow the email directions to fix your payment issue.

Your order status will be updated to paid/processing. You can review your order status here [https://www.napsgear.org/account.php].

Our available payment options are Western Union (online payments not accepted), Moneygram (online payments not accepted), RIA (online payments not accepted), bitcoin, and litecoin. Debit cards may be used to fill your RIA, bitcoin and litecoin wallets. We...

The biggest cause of delays is not following payment procedure directions. Make sure that you follow each step exactly as outlined in payment instructions for your order. If you have questions about your payment please contact our Billing Department by cr...

For Western Union, Moneygram, and RIA: When you checkout your order on our site, please select your preferred payment plan. You are then given payment details and instructions. Please take these details to your nearest agency or make it online, to fill ...