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Knowledgebase : Payment Process

Our available payment options are Zelle, bank wire transfer (USA only), Bitcoin, Litecoin, Tether, Western Union, Moneygram, and RIA. Some Cryptocurrency exchanges will allow you to purchase Bitcoin, Litecoin, and Tether with a debit card. You will be p...

Our available payment options are Zelle, bank wire transfer (USA only), Bitcoin, Litecoin, Tether, Western Union, Moneygram, and RIA. Some Cryptocurrency exchanges will allow you to purchase Bitcoin, Litecoin, and Tether with a debit card. You will be p...

USD is the only accepted currency. Please make all transfers available for pickup in USD. Submission of any other currencies will be rejected and the payment will need to be refunded and restarted.

After your payment has been submitted, you should receive a detailed order confirmation email. If you don't receive that email within a few minutes, please check your spam folder. Some email programs may misroute confirmation emails. We suggest marking ou...

Your order status will be updated to paid/processing. You can review your order status here [https://www.napsgear.org/account.php].

Please contact our billing department [https://www.napshelp.com/] and they will assist you.

"Payment in progress" and "Waiting for Approval" statuses mean we are in the process of collecting and processing your money. Generally, payment processing can take 2-3 business days. Holidays can result in an additional day or two for review. If you feel...

The biggest cause of delays is not following payment procedure directions. Make sure that you follow each step exactly as outlined in payment instructions for your order. If you have questions about your payment please contact our Billing Department by cr...

You can either refund your money back or follow the email directions to fix your payment issue.

Never. Even if a transaction is suspicious, the funds will be returned to the sender.

The payment method cannot be changed once the order has been submitted. You can place a new order and select your preferred payment method again.