Please login or register to view and/or submit a ticket to our customer support. Once logged in, click “view tickets”. You may need to additionally click view resolved tickets. If you need assistance accessing your tickets, please notify our Live Chat staff. They will gladly assist you.
Knowledgebase: Payment Process
What happens to my money if the payment is cancelled?
Posted by Wade Wilson on 26 March 2020 04:33 PM

You can either refund your money back or follow the email directions to fix your payment issue.