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Knowledgebase : My Account

If you've lost your password just click the "Forgot your password?" link on the My Account login page. Enter the e-mail address associated with your account and we will e-mail mail you a new password. If you don't receive that e-mail within a few minutes,...

You can create your account here [https://www.napsgear.org/create_account.php]. An account is required to place an order on our site.

After you place your order online you should receive a detailed order confirmation email. If you don't receive that email within a few minutes, please check your spam folder. Some email programs may misroute confirmation emails. We suggest marking our ema...

Your account details and any order details are found here [https://www.napsgear.org/account.php]. As a security measure, we will purge orders 4 months or older.

You are welcome to update your shipping address by logging in to your account online. There are 2 ways to do it: 1) Edit your current address: Log in to your account by typing your e-mail address and password in the bottom left-hand corner of the page. ...

Before you delete your account, please be advised, ALL of your account details will be wiped from our system. This includes your email, shipping address(es), and all orders placed on our site. The option to delete your account is listed under My Account [...