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Knowledgebase: Returns and Refunds
What is your policy for "high-risk" countries?
Posted by Customer Support Department on 10 January 2014 01:16 PM

We have a strict no-reship policy with any high-risk countries. This includes, but is not limited to, Africa; APO/FPO; Australia; Brazil; Canada; New Zealand; Singapore; Spain; and Italy. If you are unclear of your country’s risk status, please contact our 24/7 Live Chat or submit a ticket. Though your country may not be on the list, your country may be a high-risk country. These terms must be agreed upon, in checkout, to place your order.

Due to strict customs clearance regulations, we do not ship to Netherlands, Finland, Norway, Sweden, France, Germany, Hungary, Austria, Slovakia, Czech Republic, Switzerland, Russian Federation, Belarus, and Ukraine.