Some email providers may block our emails or send our emails to your junk/folder. These providers are, but not limited to, AOL, Hotmail, MSN, Proton, Windows Live, Yahoo Mail. We suggest creating an account using another email provider not shown on this list to avoid any disruption. If you don’t receive a response to your email, please log back to this page again, your response will always show up in your Support Account.
Please login or register to view and/or submit a ticket to our customer support. Once logged in, click “view tickets”. You may need to additionally click view resolved tickets. If you need assistance accessing your tickets, please notify our Live Chat staff. They will gladly assist you.
Any emails received from our support department are notifications. To properly correspond with our support department, please login at napshelp.com. Then click the “view tickets” tab. If you do not see the tab, it means your login was unsuccessful. Please try again. If you unable to login successfully, please reach out to our Live Support agents and they will reset your Naps Help password.
Your tickets will be available here for you to respond. If you do not see your specified ticket, click “view resolved tickets”.