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Knowledgebase: Shipping Process
What does "Origin Post is Preparing Shipment" mean?
Posted by Wade Wilson on 24 April 2019 03:23 PM

Not to worry! Origin Post is Preparing Shipment can be very misleading to expecting customers. This status will often remain until US Customs has approved the package for entry and is processed. There are two sets of customs for internationally shipped orders: the origin country (from the shipper) and the destination country (you). The customs processing time is not linear, consistent, nor predictable. It's not irregular for delivery to occur anywhere between 1 and 4 weeks, given customs required approval.  Your patience is greatly appreciated!