Please login or register to view and/or submit a ticket to our customer support. Once logged in, click “view tickets”. You may need to additionally click view resolved tickets. If you need assistance accessing your tickets, please notify our Live Chat staff. They will gladly assist you.
Knowledgebase: Contact Us
How do I contact Naps?
Posted by Wade Wilson on 04 March 2019 05:45 PM

When you sign up for Napsgear, you have two different accounts: your napsgear.org and napshelp.com account. Napsgear.org is where orders are placed. Napshelp.com is where you can communicate with our staff. Unfortunately, we must use different sites, as it helps preserve your security. Once logged in/registered, click on "Submit a ticket". Please provide as many details as you can to expedite our review process. Someone will be in touch with you, usually within a few hours. 

If you encounter any problems using the directions provided, please contact our Live Chat service located on the right-hand side of either site.